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“SOP.= Standard operating procedures. Yes, you most certainly use my email address in your testimonials. I applaud your customer service. You now have one more loyal customer who will spread your name to everyone that I can!! Thank you. Yours, Michael. Greetings; It is a rarity these days, especially dealing with on-line companies, that I am impressed. Due to the high standards you obviously display, and using this issue as an example, you now have a loyal customer for the duration! After completion of this email, I will advertise your service on my web page, www.cyberneedfulthings.com and tell everyone that I know about how very pleased I am with your company…Many other on-line companies should look to your Sop’s in solving customer concerns!! Thank you. Yours, Michael.” -Michael
“Incredible! I did not expect an email response so soon, and the information is exactly what I was looking for. Thank you for making this experience with your company VERY positive!” -Grant & Jenny Faulconer
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